We are thrilled to have you as a customer and want you to have an amazing shopping experience with us! If you are not satisfied with your purchase, please return it for a refund or exchange within 5 days of the date of receipt. to start your return process please contact oneoftwo.sxm@outlook.com.

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Returned items need to be in their original condition without signs of wear, damage, or alteration. This includes gift boxes and jewelry pouches. Unfortunately, we can’t accept returns any other way.

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If any ordered items are damaged contact us immediately for assistance within 2-5 days after receiving the product. We are not responsible for lost or stolen items or products taken elsewhere for repairs, engraving or alterations of any kind. We do not offer returns or exchanges on used items.

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